What is Block Management?
Frequently asked questions
What is Block Management?
Block management involves the professional management of residential buildings with multiple leasehold properties.
It includes maintaining communal areas, managing service charges, and handling repairs and maintenance. A block manager acts on behalf of the freeholder or RMC to ensure the building is well-maintained and compliant with regulations.
What are the Responsibilities of a Block Manager?
-Maintaining communal areas (hallways, gardens, etc.).
-Organising repairs and maintenance, both routine and emergency.
-Managing service charge budgets and collecting service charges.
-Ensuring compliance with health and safety regulations.
-Handling insurance and liaising with contractors.
-Addressing leaseholder enquiries and resolving disputes.
What is a Service Charge?
A service charge is a fee paid by leaseholders to cover the costs of maintaining and managing the communal areas of the building.
This includes things like building insurance, cleaning, repairs, and maintenance of communal facilities.
Service charges are usually collected annually or half-yearly and are detailed in the lease agreement.
What is an RMC?
An RMC (Resident Management Company) is a company set up by leaseholders to manage the building.
The RMC may employ a managing agent to handle the day-to-day management tasks.
What is a Sinking Fund?
A sinking fund is a reserve fund used to cover future major works, such as external decorations or major repairs.
It's built up over time through contributions from leaseholders.
What if I'm unhappy with my Managing Agent?
Leaseholders can explore options like asking the freeholder to change agents, claiming their right to manage, or purchasing the freehold, according to Scanlans Property Management.
What are the legal requirements for Block Management?
Buildings must comply with health and safety regulations, including regular risk assessments of communal areas.
Directors of RMCs have responsibilities for health and safety, even if they delegate management to a professional agent.
Leaseholders have rights and responsibilities regarding their lease and the building's management.
How are Block Management Fees Determined?
Fees vary depending on the size and complexity of the building, the services provided, and the location.