When do you need a Section 20 consultation in Reading?
- Fennell Estates

- Feb 23
- 4 min read

If you own a leasehold flat in Reading, you may have seen the phrase "Section 20 consultation" in a letter before. It usually comes up right before talking about expensive things like fixing the roof, or upgrading the lift.
It may sound scary, but Section 20 is there to make sure that leaseholders don't get surprised by big bills.
It's important to know when you need to have a consultation by law, especially within developments that depend on estate management services in Reading.
What is Section 20, really?
The Landlord and Tenant Act 1985 brought about Section 20. Before starting major work or signing some long-term contracts, landlords (or managing agents acting for them) need to talk to leaseholders. One of the most common issues that arise in leasehold property is over service charges. Leaseholders often disagree when they think they weren't told about rising costs soon enough or clearly enough.
The Two Money Triggers
There are two main times when you would start the consultation process:
1. Big jobs that cost more than £250 per leaseholder
If any proposed work will cost any one leaseholder more than £250, the consultation process must be followed. It might not seem like a lot, but think about how quickly construction costs go up. Some common examples are:
Replacing the roof
Fixing the structure
Changes to the outside
Fixing up the lift
Upgrades to fire safety
Costs are affected by age, materials, and changes in the law. Even simple maintenance tasks can go over the limit. If the consultation process isn't followed correctly, the landlord may only be able to claim back £250 from each leaseholder, even if they should have gotten back several thousand more.
2. Long-term agreements That Cost More Than £100 a Year
Section 20 also applies when a landlord makes a long-term deal (more than 12 months) that costs a leaseholder more than £100 a year. A lot of people get caught off guard here. Some common examples are:
Cleaning agreements
Taking care of the grounds
Service for lifts
Scheduling agent appointments
Multi-year service contracts are standard practice for developments in Reading that need structured service charge management. No matter how normal the service seems. If it goes over the budget limit, a consultation is needed.
Why the Details of the Process Are So Important
If leaseholders think that the consultation requirements weren't met, they can challenge service charges at Tribunal. Tribunal data shows that procedural mistakes are a common reason for limiting costs, even when the work itself was reasonable. This makes it very important for developments that need block management for flats in Reading to follow the rules. It becomes a part of managing financial risk.
What Really Happens During a Consultation?
The process isn't too difficult. It usually happens in three steps.
Stage One: Notice of Intention - Leaseholders get a written notice that explains the proposed work or agreement. They have 30 days to write down their thoughts and choose contractors.
Step Two: Statement of Estimates - You must give at least two estimates, and if possible, one from a contractor you choose. Again, leaseholders have 30 days to look over the numbers and make comments.
Stage Three: Notice of Reasons - If the contractor chosen is not the cheapest or wasn’t chosen by leaseholders, they must give a written reason. The explanation doesn't have to explain every pound, but it should show that the decision was a smart one.
What if something needs to be done right away?
If there are serious health and safety risks, like unstable structures or serious fire safety issues, waiting three months may not be possible.
Landlords can ask the Tribunal for permission not to have to talk to people. However, they must show that skipping the full process did not hurt leaseholders financially.
A good Property Management Company in Reading will usually let you know right away if you might need a dispensation, instead of trying to fix a compliance problem after the fact.
Why This Is Important in Reading
Reading has steadily grown over the last ten years. As things grow, they also change. Buildings get older. Rules change over time. Standards for safety get stricter. What makes a development well-managed or not is not whether work gets done, but how it is communicated and managed.
A Useful Tip
Section 20 lets you have a say before big costs are set if you are a leaseholder.
It gives you a structured path that keeps you from running out of money if you are a landlord or director of a Residents' Management Company.
And if your building needs professional help, it's very important that your managing agent knows these limits.
The law isn't meant to stop maintenance. It is there to make sure that things are fair before money changes hands.
If you know how to use it, Section 20 isn't a problem. It is a safety net.
Questions that people often ask (FAQs)
1. Can landlords avoid Section 20 by breaking up work into phases?
No. If the works are part of a bigger plan, splitting them up to avoid consultation can be challenged.
2. Does consultation mean that leaseholders can veto works?
No. Leaseholders can't stop necessary work from happening, but they can make suggestions, suggest contractors, and later challenge costs that are too high.
3. How long does the whole process usually take?
Usually, it takes two to three months, which includes the two 30-day consultation periods and the time it takes to get estimates.
4. What if no one with a lease responds?
Once the legal notice periods are over, the landlord can move forward.
5. Do regular small repairs come with it?
No. Repairs that don't reach the thresholds don't require consultation.




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